Industry Standards Library

Adjusters and restoration contractors are trained against these standards. Citing them shifts arguments from opinion to industry consensus. Each entry below includes the key provisions and how to cite when a carrier disputes scope.

AHERA + EPA NESHAP

Asbestos Inspection & Abatement

EPA + OSHA
**Key provisions:** Pre-renovation asbestos inspection required for buildings constructed before 1981. Friable ACM disturbance triggers licensed abatement contractor, area decontamination chamber, negative air, OSHA Class I work practices. **How to cite in a carrier dispute:** Carriers often try to demolish without abatement on older homes. Cite NESHAP requirements — abatement is a lawful prerequisite, not an upcharge.
ANSI/IICRC S210

Standard for Professional Inspection of Installed Textile Floor Coverings

ANSI / IICRC
**Key provisions:** Carpet replacement vs. cleaning decision tree. Delamination, pile crush, wear patterns. When pad replacement is required vs. extraction-only. **How to cite in a carrier dispute:** Use when carrier insists carpet is cleanable but visual / tactile evidence triggers ANSI S210 replacement criteria.
IICRC S500

Standard for Professional Water Damage Restoration

IICRC (Institute of Inspection, Cleaning and Restoration Certification)
**Key provisions:** Defines water damage categories (1, 2, 3) and classes (1–4) by source and saturation level. Specifies drying chamber setup, daily psychrometric monitoring, anti-microbial application, and content manipulation. Section 12 covers structural drying methodology. Section 13 covers content restoration vs. replacement triage. **How to cite in a carrier dispute:** Use when carrier disputes Category 2/3 designation, attempts to deny anti-microbial, or refuses content manipulation charges. Cite specific class to justify equipment count (dehus, air movers) and drying time.
IICRC S520

Standard for Professional Mold Remediation

IICRC
**Key provisions:** Defines Condition 1, 2, 3 environments. Specifies containment construction (negative pressure, HEPA filtration), PPE requirements, post-remediation verification (PRV). Requires Independent Environmental Professional (IEP) for Condition 3 projects > 100 sq ft. **How to cite in a carrier dispute:** Use when carrier denies containment, PPE, HEPA negative air, or post-remediation testing. Condition 3 triggers professional remediation — not a DIY scrub.
IICRC S540

Standard for Trauma and Crime Scene Cleanup

IICRC
**Key provisions:** OSHA bloodborne pathogen compliance. Biohazard waste disposal chain of custody. PPE Level B/C requirements. ATP testing for verification. **How to cite in a carrier dispute:** Cite when carrier balks at biohazard transport fees or licensed disposal costs.
IICRC S700

Standard for Professional Fire and Smoke Damage Restoration

IICRC
**Key provisions:** Defines smoke residue types (dry, wet, protein, oil/fuel) and cleaning methodology per type. Specifies HVAC system cleaning required when smoke is present in supply ducts. Addresses ozone vs. hydroxyl treatment. Content pack-out, off-site cleaning, and atmospheric deodorization protocols. **How to cite in a carrier dispute:** Use when carrier denies HVAC duct cleaning, pack-out, or treatment beyond surface wipe-down. Smoke residue type determines required method — wrong method = continued contamination + warranty exposure.
IICRC S800 (Draft)

Standard for Inspection and Cleaning of HVAC Systems

IICRC
**Key provisions:** NADCA-aligned HVAC cleaning protocols. Differential pressure testing. Source removal vs. encapsulation decision criteria. When duct replacement is justified vs. cleaning sufficient. **How to cite in a carrier dispute:** Use after fire, smoke, or Category 3 water events. Carriers often try to avoid HVAC cleaning citing 'no visible contamination' — S800 mandates inspection regardless.
Reference: www.iicrc.org/
OSHA 29 CFR 1926.62 + 1910.1025

Lead Exposure in Construction & General Industry

OSHA (Occupational Safety and Health Administration)
**Key provisions:** Pre-1978 dwellings: presumed lead-paint. Disturbance > 6 sq ft interior / 20 sq ft exterior triggers OSHA Lead in Construction. Requires worker certification (EPA RRP), containment, lead-safe work practices, and 3rd-party clearance testing. **How to cite in a carrier dispute:** Use when working on pre-1978 homes — OSHA-required containment, dust barriers, HEPA cleanup, and clearance testing are reimbursable. Carriers often try to omit these as 'extra costs.'
RIA Best Practice: Matching

Matching of Like Kind & Quality (RIA Position Statement)

Restoration Industry Association (RIA)
**Key provisions:** RIA position: line-of-sight matching requires reasonably uniform appearance for materials in continuous architectural plane. Partial replacement on a continuous wall, floor, or roof slope creates visible inconsistency that fails the policy's 'restore to pre-loss condition' obligation. Applies to siding, roofing, flooring, cabinetry, and countertops. **How to cite in a carrier dispute:** Use when carrier refuses full slope/wall/floor replacement, offering 'matching the existing damaged section only.' RIA position supports continuous architectural plane standard.
RIA Best Practice: O&P Eligibility

General Contractor Overhead & Profit Eligibility (RIA Guidance)

Restoration Industry Association (RIA)
**Key provisions:** GC O&P is appropriate compensation when the project involves coordination of 3+ trades, requires project management, supervision, sequencing, or permitting. Standard rate is 10% Overhead + 10% Profit on direct costs. RIA aligns with Mills v. Foremost insurance ruling and industry textbook practice. **How to cite in a carrier dispute:** Cite when carrier strips O&P from estimate citing 'no GC involved' — if 3+ trades touched the project, O&P is owed regardless of whether a formal GC was engaged.